Parts & Service

Statera offers a full range of aftermarket parts and field service support for our conveyor systems, robotic palletizing cells and robotic pouch case packers.

Need parts or service support? You have come to the right place.

Contact Statera Parts & Service

We look forward to serving you:

  • Statera parts and service specialists can be reached directly Monday through Friday between 7:30am and 5:00pm EST.
  • For requests outside of these hours we process your order the next business day.
  • We maintain a large inventory of replacement parts and offer prompt shipment for all in-stock part orders placed Monday through Friday.
  • Our team of highly experienced field service technicians is regionally-based and they are backed-up by Statera equipment experts based Greenville, SC and Oakville, ON.

We understand that nothing is more costly than downtime, and our goal each and every day is to provide timely, thorough and efficient customer service.


124 Verdae Boulevard

Suite 302

Greenville, SC 29607

Phone: (864) 874-6600


PMMI Certified Trainer Program

Statera is proud to offer the PMMI Certified Trainer Program - a recognized designation that ensures the highest standards of quality training are being met and unparalleled value is being given to the customer.

Our certified trainers make a difference by bringing the following to your company:

  • Faster start-up curves
  • Reduced overtime
  • Reduced downtime
  • Improved vendor relationships
  • Reduced service calls
  • Improved turnaround time for repairs
  • Reduced equipment failure
  • Increased safety
  • Reduced raw and packaging material losses
  • Attainment of ongoing high productivity
  • Reduced changeover times
  • Reduced consumer complaints